Cookie Policy

3E Holidays - Cookie Policy

Effective Date: 01^st June 2026

1. Introduction

This Cookie Policy explains how 3E Holidays LLC (“Company”, “we”, “us”, or “our”) uses cookies and similar tracking technologies when you access or use our B2B online platform, including our website, APIs, white-label solutions, and associated services (collectively, the “Platform”).

This Platform is intended for use by business customers, including travel agencies, tour operators, corporate travel managers, and distribution partners (“Business Users”).

This policy should be read together with our Privacy Policy and any applicable terms of service or partner agreements.

2. Scope of This Policy

This Cookie Policy applies to:

• Registered business users accessing partner dashboards
• API integrations and white-label interfaces
• Visitors to our website and partner portals
• Representatives of corporate clients and travel agencies

It does not apply to third-party websites or services that may be linked from our Platform.

3. What Are Cookies and Similar Technologies?

Cookies are small text files stored on your device (computer, tablet, or mobile) when you visit a website. They allow the website to recognize your device and store certain information about your preferences or actions.

We may also use:

• Session cookies (deleted when you close your browser)
• Persistent cookies (remain on your device for a defined period)
• Web beacons/pixels (small graphic files used to track interactions)
• Local storage and SDK technologies

4. Legal Basis for Using Cookies

• Performance of a contract (e.g., enabling bookings and account access)
• Legitimate interests (e.g., fraud prevention, system security, analytics)
• Consent, where required by law (e.g., non-essential cookies in certain regions such as the EEA or UK)

Where consent is required, you will be presented with a cookie banner or preference center.

5. Categories of Cookies We Use

Purpose:

• Secure login and authentication of Business Users
• Session management and load balancing
• Booking engine functionality
• Fraud detection and prevention
• Payment processing and transaction security

Examples:

• Session identifiers
• Authentication tokens
• Security cookies

Legal Basis: Performance of contract / legitimate interest

Purpose:

• Analyze traffic and usage patterns
• Identify errors and performance issues
• Improve system stability and user experience

Data Collected:

• IP address (may be anonymized)
• Device type and browser
• Pages visited and navigation paths
• Time spent on pages

Legal Basis: Legitimate interest or consent (depending on jurisdiction)

Purpose:

• Store user preferences (language, currency, region)
• Maintain dashboard configurations
• Remember login details for convenience (if enabled)

Legal Basis: Legitimate interest or consent

Purpose:

• Track interactions with marketing campaigns
• Provide tailored offers for business partners
• Measure campaign performance

Note: As a B2B platform, we limit the use of advertising cookies and focus primarily on service-related communications.

Legal Basis: Consent (where required)

These may include:

• Analytics providers (e.g., website analytics tools)
• Payment gateways
• Fraud prevention services
• CRM and marketing platforms
• Cloud infrastructure providers

These third parties may collect data in accordance with their own privacy policies.

6. Cookies in API and White-Label Environments

For partners using our APIs or white-label solutions:

• Some cookies may be deployed under your domain but controlled by us
• You may be responsible for presenting cookie notices to your end users
• Contractual agreements may define responsibilities regarding consent and compliance

7. Data Collected Through Cookies

Depending on the type of cookie, we may collect:

• User identifiers and account information
• Technical data (IP address, device, browser)
• Usage data (pages visited, actions taken)
• Transaction-related metadata (not full payment details)

We do not store sensitive payment information in cookies.

8. International Data Transfers

As a global B2B travel platform, cookie data may be processed in multiple jurisdictions.

Where required, we implement safeguards such as:

• Standard contractual clauses
• Data transfer agreements
• Adequacy decisions (where applicable)

9. Cookie Retention Periods

Cookies are retained for different durations depending on their purpose:

• Session cookies: Deleted upon browser closure
• Persistent cookies: Stored for a defined period (e.g., 30 days to 24 months)
• Analytics cookies: Typically retained for up to [Insert Duration]

You can find more details in our cookie preference center (if applicable).

10. Managing and Controlling Cookies

You can manage cookies in several ways:

• View stored cookies
• Delete cookies
• Block cookies from specific websites
• Block all cookies

• Accept or reject non-essential cookies
• Customize your cookie preferences

11. Impact of Disabling Cookies

If you disable certain cookies:

• Some parts of the Platform may not function properly
• Booking and transaction processes may fail
• User experience may be degraded

Strictly necessary cookies cannot be disabled without affecting core functionality.

12. Security Measures

We implement appropriate technical and organizational measures to protect cookie data, including:

• Encryption where appropriate
• Access controls
• Monitoring and logging
• Secure development practices

13. Updates to This Cookie Policy

We may update this Cookie Policy periodically to reflect:

• Changes in legal or regulatory requirements
• Updates to our services or technologies
• Changes in third-party providers

We encourage you to review this policy regularly.

Note: This Cookie Policy is designed for a B2B environment. Depending on your jurisdiction (e.g., GDPR, UAE PDPL, or other applicable laws), additional consent mechanisms or disclosures may be required.

More Information

If you're interested in learning more about how businesses use cookies, we recommend checking out https://www.allaboutcookies.org/, which offers detailed information on the topic.

Additionally, if you have any questions or concerns regarding our Cookie Policy, please don't hesitate to reach out to us at info@3eholidaysb2b.com