3E Holidays - Privacy Policy
Effective Date: 01st June
2026
Last Updated: 01st June 2026
This Privacy Policy explains how 3E Holidays LLC (“Company,” “we,” “our,” or “us”)
collects, uses, processes, discloses, and safeguards information in connection
with our B2B travel booking and management platform (“Platform”).
This Platform is intended exclusively for business users, including travel
agencies, tour operators, corporate travel managers, and authorized travel
partners (“Users”).
Please read this carefully before using the Services. By using or
accessing the Services, you confirm that you fully understand and agree to the
terms of this policy. If you do not agree to this policy, we will not be able
to provide you with our Services.
1. SCOPE OF THIS
POLICY
This Privacy Policy applies to:
- Users accessing or using the Platform
- Business partners and suppliers interacting with
us
- End travelers whose data is submitted by Users
(on a B2B basis)
By using the Platform, Users confirm they
have the authority to submit traveler data and have obtained the necessary
consents where required.
2. INFORMATION WE
COLLECT
We collect information necessary to operate
a global travel distribution and booking system.
2.1 Business and
Account Information
- Company name, trade license/registration details
- Authorized representative details
- Billing address and tax information
(VAT/GST/other identifiers)
- Login credentials and authentication data
2.2 User Personal
Information (Business Users)
- Name, designation, and role
- Email address and phone number
- Communication preferences
- Identity verification details (if required for
compliance)
2.3 Traveler
Information (Submitted by Users)
Because we operate a B2B platform, Users
may input data relating to travelers, including:
- Full name, gender, and date of birth
- Passport and visa details
- Nationality and travel documents
- Frequent flyer details
- Special service requests (meal preferences,
accessibility needs)
- Travel itinerary and booking history
2.4 Transaction and
Booking Data
- Flight, hotel, transfer, and package bookings
- Payment status and transaction references
- Invoices, refunds, cancellations
2.5 Technical and
Usage Data
- IP address and geolocation (approximate)
- Device type, OS, and browser information
- Session logs and clickstream data
- Cookies, pixel tags, and tracking technologies
3. HOW WE USE
INFORMATION
We use collected data for the following
purposes:
3.1 Core Platform
Operations
- Create and manage user accounts
- Process bookings and reservations
- Confirm and manage travel services
- Facilitate communication between travel suppliers
and Users
3.2 Business and
Commercial Purposes
- Generate invoices and process payments
- Manage commissions and settlements
- Provide customer and partner support
- Maintain supplier integrations (airlines, hotels,
GDS systems)
3.3 Compliance and
Legal Obligations
- Compliance with aviation, immigration, tax, and
financial regulations
- Fraud detection and anti-money laundering checks
- Responding to lawful requests from authorities
3.4 Platform
Improvement
- Analytics and performance monitoring
- Product development and feature enhancement
- Troubleshooting and debugging
3.5 Marketing (Limited
B2B Use)
- Sending service updates, offers, or partner
communications
- Users may opt out of non-essential communications
4. LEGAL BASIS FOR
PROCESSING (WHERE APPLICABLE)
Depending on jurisdiction, we process
personal data based on:
- Contractual necessity (to provide travel booking services)
- Legitimate interests (business operations, fraud prevention,
analytics)
- Legal obligations (tax, aviation, regulatory compliance)
- Consent (where explicitly required, especially for
marketing or sensitive data)
5. DATA SHARING AND
DISCLOSURE
We may share data with the following
categories of recipients:
5.1 Travel Service
Providers
- Airlines and GDS systems
- Hotels, accommodation providers
- Car rental and transfer providers
- Destination management companies
5.2 Payment and
Financial Service Providers
- Payment gateways and processors
- Banks and settlement partners
- Fraud prevention services
5.3 Technology and
Service Providers
- Cloud hosting and storage providers
- CRM and analytics platforms
- IT support and cybersecurity vendors
5.4 Legal and
Regulatory Authorities
- Immigration and border control authorities
- Tax authorities
- Courts or law enforcement agencies (where
required)
5.5 Business Transfers
In the event of a merger, acquisition,
restructuring, or asset sale, user data may be transferred as part of the
business transaction.
6. INTERNATIONAL DATA
TRANSFERS
Due to the global nature of travel
services:
- Data may be stored or processed in countries
outside your jurisdiction
- These countries may have different data
protection laws
7. DATA RETENTION
We retain data only for as long as
necessary for:
- Fulfillment of travel bookings
- Legal and regulatory compliance
- Financial auditing and reporting
- Dispute resolution and enforcement of agreements
Retention periods vary depending on data
type and jurisdictional requirements.
8. DATA SECURITY
We implement robust technical and
organizational security measures, including:
- SSL/TLS encryption for data transmission
- Role-based access controls
- Multi-factor authentication (where applicable)
- Firewalls and intrusion detection systems
- Regular security audits and vulnerability testing
Despite safeguards, no system is entirely
secure, and Users acknowledge inherent risks in digital transmission.
9. USER
RESPONSIBILITIES (B2B OBLIGATIONS)
Users of the Platform agree to:
- Ensure a lawful basis for submitting traveler
data
- Obtain necessary consents from travelers
- Maintain confidentiality of login credentials
- Ensure accuracy of submitted information
- Comply with applicable privacy and travel
regulations
Users are responsible for the data they
input into the Platform.
10. THIRD-PARTY LINKS
AND SERVICES
The Platform may contain links or
integrations with third-party services. We are not responsible for their
privacy practices. Users are encouraged to review their respective policies.
11. DATA OF MINORS
This Platform is intended solely for
business use and is not directed at individuals under the age of 18. We do not
knowingly collect data from minors.
12. CHANGES TO THIS
POLICY
We may update this Privacy Policy
periodically. Updates will be posted on the Platform with a revised “Last Updated” date. Continued use of the Platform constitutes
acceptance of changes.
13. CONTACT
INFORMATION
For questions or concerns regarding this
Privacy Policy:
